In the early days of a product, you spend you life trying to keep everything alive. You continuously fight fires, whether technical or business related. Eventually, you get to the point that things are stable, and your plates are all spinning – customers are continuing to register and stay around, you service is keeping an… Continue reading
This last week I’ve been in Boston for the Forbes 30 Under 30 conference. I went to the regional Asia version a few months back, and had a great time so figured I’d head to the ‘global’ edition, which attracts some 3-4,000 people. Below are some of my observations, both from the conference itself and… Continue reading
When you’re building technology, you need to stay close to your customers. You need to understand how those customers experience the problems you’re trying to solve, and how they use your product to solve that problem. You need to be there to hear about what they don’t like about it, so you can fix it…. Continue reading